Support Services

A collection of national and local support service contacts for victim-survivors.

If you think modern slavery is happening, tell someone as soon as you think it’s safe to. This could be about a victim, a suspect, or a particular business or place. You will always be taken seriously, and protection and support are available. You can report modern slavery to Durham Constabulary using our online crime reporting service.

Call:

101

If you suspect someone is in immediate danger, call Police on:

999

If you have a hearing or speech impairment, use Durham Constabulary textphone service on

18001 101

To report a suspicion or to get advice, you can contact the Modern Slavery and Exploitation Helpline confidentially (8am – 9pm, 365 days a year)

08000 121 700

If you want to remain anonymous, you can contact Crimestoppers on:

0800 555 111

24/7 confidential support

0800 808 3733

You can report modern slavery to Durham Constabulary using our online crime reporting service.

Map of Support Services

The Human Trafficking Foundation (HTF) has created an interactive map of support services for survivors of trafficking in the UK. The map details the different types of support available, criteria for accessing services and contact details: Accommodation, Drop-In, Education and Vocational Training, Outreach, Casework and Advocacy, Psychological Support and Counselling, Legal Advice, Multi-Agency and Anti-Slavery Partnerships and Baby Banks.

Link to: Support Services — Human Trafficking Foundation.

Local Support Services

Changing Lives operate the North East-based service and provides specialist, trauma-informed support to individuals affected by sexual exploitation, modern slavery, and online sexual harm. They also provide support to local independent sex workers, engaging in both online and ‘offline’ sex work. Operating across the Northumbria, Durham, and Darlington areas, Changing Lives offer long-term, tailored support to people aged 16 years and over, including those at risk or with lived experience of exploitation. The work is grounded in years of expertise and aims to reduce risk, minimise harm, and empower individuals on their journey toward safety and stability.

This service can only work with people outside of the National Referral Mechanism (NRM).

Child Exploitation Team (ERASE)

This dedicated team within Durham Constabulary works to find and support missing and exploited children, ensuring that they receive the protection and care they need.

The Child Exploitation Team, formally known as ERASE, are a dedicated team within Durham Constabulary who focus on preventing child exploitation and missing children. The team work closely with Police and other local partner agencies, to identify and support young people at risk of exploitation, ensuring that they receive the protection and care they need.

The work of the Child Exploitation Team includes, but is not limited to:

  • Support and interventions for young people at high risk of child exploitation.
  • Coordination and delivery of services for children who are Missing from Home or in care.
  • Track regulated and unregulated placements for young people, raising concerns about their living conditions.
  • Review all missing from home logs, quickly identifying crucial locations and individuals.
  • Development of a multigency team that includes Police Officers, Social Workers, and Youth Workers to act as a source of help and information for children and parents.
  • Collaboration with partner agencies to spot signs of abuse and ensure the safety of children.
  • Training and support to service providers on recognising signs of exploitation
  • Ensure critical links are made between forces to assess risks more effectively.

For situations that don't require immediate emergency response but still need attention.

For non-emergency situations and information

101

Report anonymously

0800 555 111

Contact information for social care services in Durham and Darlington.

 

Durham

03000 267 979

Monday to Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm

03000 267 979

Monday to Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm

Darlington

03000 267 979

Monday to Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm

03000 267 979

Monday to Thursday 8:30am – 5pm, Friday 8:30am – 4:30pm

For urgent social care needs outside office hours

03000 267 979

Evenings, weekends and bank holidays